Friday 14 January 2022

HOW E-COMMERCE PLATFORMS MADE THEMSELVES CUSTOMER FRIENDLY ?

 


 

E-Commerce or E-business involves carrying on a business with the help of the internet and by using information technology like Electronic Data Interchange. It relates to a website of a vendor selling or providing services directly from its portal to the customers.

An E-Commerce platform is software that enables the commercial process of buying and selling over the internet.  E-commerce platforms are designed keeping in mind the people of diverse background to navigate smoothly for their online business. E commerce platforms are fully focussed towards easy navigation as it is their main purpose behind the creation of it.
 
E-Commerce platform's main aim is to facilitate easy business. Any business largely expects quick process and less complications. There the need to be user friendly/ customer friendly concept arises.
 
What is customer friendly?  Customer friendly is a term for products, services and experiences that are designed from the customer's point of view. Many firms adopt the principle that what is good for the customer, is good for the firm and seek to make decisions from a customer perspective.
 
This principle was implemented by the E-Commerce platforms and won the hearts of millions of people both the buyer and seller with its user friendly designs.  When one is having an idea of features one likes to have for his website, it is easy to bring it to life with these user friendly E-Commerce platforms.  
 
There are several great website builders for E-Commerce businesses. However, this doesn’t necessarily mean they are easy to use or navigate if you aren’t a professional.  There the necessity for user friendly            
E-Commerce platforms sprout.   It is not overly complex, but instead is straightforward, providing quick access to common features or commands like easily accessible & mobile-friendly app, choice of language options, logo makers to mention a few.

This makes E-Commerce platforms successful in promoting the business across the globe through their user friendly approach.  Having the right platform is crucial to the way companies streamline the way clients, customers and employees interact. Put simply, a platform is the software that allows a business to perform complex functions both in the front and back end of its operations.
 
The most common, user-friendly E-Commerce website builders available are SHOPIFY, BIG-COMMERCE, WEEBLY, SQUARE-SPACE etc.  These are the platforms that allow to easily navigate and update the website on a daily basis.
 
Shopify is one of the first names that comes to mind when one thinks of an online commerce platform. With close to 1.6 million sites using Shopify, it is the most popular hosted E-Commerce platform (32,175 Shopify sites are live in India, as of 17th Jan, 2022).

 Weebly is excellent for beginners who are looking for a simple website building platform. This platform is also best suited for small businesses with a small number of products.
 
Woo-Commerce is another platform that is built on a WordPress providing E-Commerce serviceability to all the WordPress platforms.
 
An affordable and flexible E-commerce platform, the Wix platform is a great alternative to consider while moving to an online business. As per the information provided by social beat, the Wix platform has over 2000+ E-Commerce stores live in India.





(topic: What's makes e-commerce platforms customer friendly)
(Written as part of Blogchatter's campaign #ECommerceBuildsEconomy and linkback to this 

https://www.theblogchatter.com/search?keyword=Featured%C2%A0ECommerceBuildsEconomy)

2 comments:

WHY SYNTHESIS IS ESSENTIAL IN DECISION MAKING?

   Decision-making requires an individual to "take a view" and that depends on the ability to combine parts or elements to form a ...