Friday, 29 May 2020

TIPS TO HANDLE CRITICISM



In receiving constructive criticism you should:

1.    Remain quiet and listen
2.    Not find fault with the criticising person
3.    Not manipulate the appraiser by your response
4.    Not try to change the subject
5.    Not caricature the complaint
6.    Not ascribe an ulterior motive to the appraiser

7.    Give the impression you understand the point


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