The business of an outdoor catering firm
should as far as possible continue throughout the year to ensure the plant and
staff are used to the full. In each and
every function carried out, the organizer should aim to give a fully
comprehensive sales service, covering not only meals and drinks but such things
as confectionary, cigarettes, hot-dog kiosks and so on. As in function catering the organisation must
be planned to the last detail and initial survey should be exact and
thorough. The following points should be
included in the initial survey:
1. Type of function.
2. Date.
3. Site and distance
from depot.
4. Local transport.
5. Staff
recruitment.
6. Layout of site.
7. Number of people
expected to attend.
8. Availability of
water, gas, electricity, drainage, refrigeration.
9. Spending power of
people attending.
10. Kiosk and stand
details.
11. Time and
allowance for setting up catering units and dismantling.
12. Type of license:
if required.
13. Mobile units
adaptable to hot and cold food.
14. Lines of
communication to ensure control of staff and continuous supply.
15. Photographers.
16. Press.
17. Changing rooms
and toilets.
18. Insurance against
weather/fire.
19. First-aid.
20. Cost of over
heads on a particular site.
- Type of service: find the one most suited to each particular catering operation.
- Buffet style service may be preferred to restaurant service.
- Provision of the take away meal service in disposable containers.
- Supply to some people simple hot dishes like soup, fish and chips and so on.
- Flexibility of drink service: hot or cold-according to weather.
- Washing up facilities.
- Containers supplied for little and disposable items.
Each out door catering operation is
different and varies to some extent in the main points that have to be noted
during the initial survey. From the basic
list shown above one appreciates the organisation to prepare and check before
hand and some of the problems that may arise at the outset or during an
operation. Always remember that it is
very easy for the inexperience caterer to run at loss, but to run at profit,
demands certain standards and qualities of both the caterer and the staff and
the service provided.
As the majority of staff employed at
outdoor catering functions are taken on as casuals, there are certain
facilities that have to be observed from an administrative viewpoints. This is essential to ensure that all legal
aspects of employment are covered and that the staff are aware of their responsibilities both to
employer and the client.
Prior to an event each employee should
receive an engagement pack. This should
include:-
1. Casual worker
registration form.
2. Legal requirement
forms.
3. Acceptance of
offer of Employment - to be signed and dated by employee.
It is appreciated
that the organisation of outdoor catering functions must be very thorough as,once on site, it is often virtually impossible to rectify errors. Any items forgotten or not packed or not transported,
have to be gone without. This is to be
determined of the function and could will result in the loss of “repeat”
business at a later date.
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